Welcome to Import Motor Werks

The Best Auto Repair And Service In Cary, Raleigh, NC And The Surrounding Area

LOANER CARS

EXPERIENCED TECHS

European & Asian Auto Repair in Cary, NC

Excellent Service

Cary’s Go-To European Car Servicer

Whenever someone driving a European model in Cary or Raleigh, NC, needs fast, reliable, and fairly priced auto repair or general service, they call the experts at Import Motor Werks. As a family-owned and operated local car shop, you can bet on us for top-tier service with a people-first approach. We always put our customers first. European auto repair is not always easy to find, nor can you always access a fully certified and friendly team of automotive professionals. This is why countless Euro-model owners bring their cars into our shop for everyday and emergency servicing, plus why Import Motor Werks has become a go-to dealership alternative in the area. Our mission is simple. We want to provide the state with cutting-edge equipment, training, technicians, and results. By investing in our staff, they provide you with industry-leading repairs and replacements, with a European manufacturer in mind. We are the best of both worlds and welcome all European nameplates into our service location throughout the week Monday – Thursday: 8 am to 6 pm Friday: 8 am to 5 pm.

Why People Choose Us

In addition to specializing in European auto repair, replacement, and upkeep, Import Motor Werks in Cary, NC, boasts an ASE-certified team, family-owned and operated status, and we have been servicing European and Asian vehicles for more than 15 years. This makes our brand a must-visit for people experiencing not only European vehicle trouble, but also foreign-model trouble that your everyday repair team won’t be able to tackle. Our technicians are skilled in even the most confusing of automotive errors, and thanks to a state-of-the-art facility, they work out of top-line conditions on your new or pre-owned cars, trucks, or SUVs. You may also find it reassuring that we sit at a near-perfect score from past visitors, with over 500 reviews on Google. Our repair team puts drivers first, and we don’t mind handling model-specific failures and repairs that would normally mean a long, grueling trip to the dealership. Skip them and come see us today. For those ready to schedule a European auto repair appointment, please call (919) 439-3321, swing by 105 Woodwinds Industrial Ct Cary, NC 27511, or use our website’s convenient scheduling tool. We reply during regular business hours.

We Love Hearing From You

This is my 3rd time taking my car here. Again, they were able to get me fairly quickly, gave me a loaner, diagnosed and fixed the problem, and even gave me a nice discount because it’s Christmas time. I also appreciated the updates, with pictures, an…READ MORE

Ken Taitingfong

I found Import Motor Werks through a quick Google search, and decided to give them a try based off of their reviews. This company is no joke! The customer service was out of this world! I could have taken my Mini Cooper to the dealership, but I’m gla…READ MORE

M C

I called to discuss problems that I was having with my Audi and I was able to bring my car in the next day. They offer loaner vehicles which was really convenient. The price was reasonable. My car is back to normal and running smooth. Thanks IMW!…READ MORE

Jessica Waters

Good people running a good business and going good work : I took my W205 C63 AMG to have some rear rotors and spacers swapped out. They were efficient and timely in getting the work done. Service delivery felt prompt and stress free. Having the opti…READ MORE

Kevin Hall

I recently had an issue with the fuel injection system in my car, and Import Motor Werks delivered an outstanding experience from start to finish. Melanie was amazing—she was my main point of contact and kept me informed every step of the way with …READ MORE

Yolanda Stevens

This garage was extremely friendly and honest. They did a full point check on my car after replacing a battery on my Mini. They didn’t pressure me into an up sale but definitely let me know about some other items that needed to be addressed that ha…READ MORE

colebird

Absolutely stellar service!! From the front office staff Daniel and Melody to Matt the mechanic who was extremely knowledgeable. They did a thorough check up on my 2005 Z4. Diagnosed the problem quickly and efficiently. I will definitely be going bac…READ MORE

S Miller

By far the best mechanic I’ve ever brought my car to. I cannot say enough good things about them! I brought my Subaru Crosstrek in for check engine light issues. Import said my car needed software updates only available at Subaru. I brought my car…READ MORE

Mary Mccardle

The team at Import Motor Werks did a great job on my Genesis G70! I had lowering springs, wheels and tires installed. They did a great job getting the car done in a timely manner while providing quality work and service!…READ MORE

Joshua Dande

They immediately found the problem & got it fix all for a reasonable price with well customer service, thanks to them I have no more problems with my vehicle, very satisfied…READ MORE

Jay C

We had our car breakdown on the highway. We looked up Import Motor Werks and hoped for the best. But Daniel and the entire team at IMW were wonderful. They helped us find a tow truck and were quick to get our car in & out. Sent us updates via…READ MORE

s k

World class service! I visited another shop in the area for a estimate and had a horrible experience, so I left them a review, and was scolded with a reply from them. I then visited Import Motor Werks and they were extremely friendly and accommodatin…READ MORE

Todd Adams

Pretty confident I’ve never given a mechanic 5 stars before. This place was amazing. Had sudden massive issue with our car just before a trip. While dealer was anything but helpful, this place was fantastic. Did a diagnostic within hours of droppin…READ MORE

Greg Balfanz

There was initially a slight issue with the service that I received, but the team Import Motor Werks was quick to offer a solution and make things right. That is not often found at mechanics shops and I will be back again the next time I need service…READ MORE

Mike Roblin

Wonderful experience at Import Motor Werks this week! I made an appointment for a new battery, which they immediately ordered and got the next day. I took my car to them at 5:45pm to do a late night drop off, but the warning light went out on the way…READ MORE

Cheryl Begley

We recently took our Mini in for service. It was fixed quickly and the communication was the best I have had from a mechanic. I can’t recommend them enough. Will be back, but hopefully not too soon.…READ MORE

Chad Miller

I recently had my car repaired at Import Motor Werks, and I’m so impressed with their service! We were dealing with a new issue and weren’t sure what needed to be done. The earliest appointment with BMW was far out, so I decided to give Import Mo…READ MORE

Priyanka Banerjee

Excellent and highly efficient service! Service Manager Michael is extremely helpful, organized, and maintains strong communication with customers. Prices are very reasonable for services rendered. I will unreservedly recommend this shop versus the d…READ MORE

Syed H Albukhary

I have a Porsche Boxster with a body kit. My Porsche dealer and many other repair shops refused to service my engine light issues. Import Motor Werks successfully serviced my vehicle. Their communication was the best I’ve seen. I am happy with Impor…READ MORE

Eric Hamilton

This place is great. I don’t have direct data but I’m very confident in saying this is less expensive than dealerships. They have better and more communicative service than dealerships too. They were very open with what my car needed and completed th…READ MORE

Kayla S

Updated 8/19/2024 We once again took our car to Import Motor Werks for two reasons: exceptional customer service and exceptional care of our car. We have been using IMW for a few years now and we drive 45 plus minutes to get there, even though there …READ MORE

Donna S.

I moved to NC recently. We have 2 Beemers and always keep to BMW for servicing. This is my first trial with IMW since we moved here. I’m very happy with their service. Very efficient and straight forward. They work through text messages most of the t…READ MORE

Lazarus Sebastian

I took my wife’s 2015 BMW X1 in with an oil light issue recently. Michael did a great job explaining all the details of the fix. I approved the work and the problem was solved. Michael was very responsive during the entire process. I was very please…READ MORE

Jeffrey Tullis

Pleased with quality, service, price, and communication. They took good care of my high mileage Tacoma and communicated well with me throughout the process. Replaced steering components and truck handles great now. Would very much recommend.…READ MORE

Robert Moriarty

I recently took my BMW 325i for an oil change and other services. I was really impressed with Michael and how he thoroughly went over each detail; He even showed me pictures. I was given a loaner car to use while they fixed some things up. I give the…READ MORE

kristin Russ

Can’t speak highly enough of Tammy and her team! A little over two years ago I started coming here after purchasing my 2006 325i. They did a comprehensive check over and really gave me peace of mind with my purchase. They charged around $150.00 for t…READ MORE

Mike M

Brought in a newer car after a few years being under warranty. These guys are the best. Treated my previous car like their own and same with my new one. Up front and timely service. Price is good and always have a loaner available. A++++…READ MORE

David Tilton

The folks at Import Motor Werks are always friendly, helpful, and trustworthy. They explained everything well and the work is always completed in the time frame they communicate. I also really like the ability to see and approve or reject the service…READ MORE

Jessica Bell

This shop is wonderful. I flew in to Raleigh to test drive a car from a local dealer, and IMW was able to fit me in last minute for a PPI. And thank goodness they did, because the car was a total lemon. This shop saved me from making a terrible decis…READ MORE

Brad Veasey

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All Appointments Welcome

Whatever the European auto repair may be, consider swinging by Import Motor Werks for a comprehensive inspection, diagnostics, and repair recommendations from our world-class and ASE-certified staff. Typically, a foreign or luxury vehicle will require a trip to your nearest dealer, where you may not experience the same people-first attitude our team proudly offers. We put a human touch on auto repair and care, and we are honored to have served Cary, Raleigh, and other surrounding communities for over fifteen years. If there is a repair you need, our technicians will handle it in no time. Our repair location accepts walk-ins and last-minute repair requests throughout the week, so please do not hesitate to reach out as soon as something comes up. We’re a friend in the business.

Everything else will fall into place if you do the right things every single day!

Taking care of customers’ needs in a professional, respectful, and friendly manner.

Heed the care of the employees and treat everyone as they wish to be treated.

Import Motor Werks Strives To Have A Relationship With Our Clients.

The care of your vehicle and your desire for trouble-free transportation is a joint partnership. We look at our relationship with you this way: You are the pilot; we serve you as the navigator. Our role, as automotive experts, is to advise and guide you so that you are informed before, during, and after any service/repair.

As an informed vehicle owner, your role is to control and steer the care for your vehicle’s safety and performance. That’s the building of trust that nourishes positive customer experiences and transforms first-time customers at Import Motor Werks into long-term, loyal clients.