Consistently going above and beyond!
As always, awesome work and service. This is one of four cars that I own. IMW does the service and maintenance on all four of my cars.
Very professional, ethical and knowledgeable. They have the best customer service. I wouldn't go to any other shop.
I give this business a 10. Super efficient staff, prompt service and would definitely recommend this repair service to everyone.
Easy to deal with, friendly staff
Thanks to the team for providing an overall health status of my Audi wagon. I’ve never experienced such care and explanations of the services needed! I’ll be back!
Best place and super trustworthy! Moved down here from DC 3 years ago and they for sure will have my continued service for many years to come!
Everyone was courteous and professional, and a detailed description of all work was provided. When a new issue arose during the repair they provided a quote and options on how to proceed. Their loaner car made keeping the car longer a non-issue.
I had my car towed in at night due to the water pump going out. They were able to fit me in and get me back in my car quickly, which is great since I had no appointment. This is my regular shop and I am very pleased to have Import Motor Werks behind me when I need them. They always keep me well informed and I feel that they truly have the customer in mind. I would not hesitate to recommend Import Motor Werks.
My little Fiat does not have near the "wow" factor of many of the other vehicles they were working on, but they seem to have treated it as if it did!. I brought my car in for them to install some new tires on it and they were the best. You may think "Tires, that's not much", but it is. Have you ever gotten your car back after tire installation and it was dirty? The balance didn't feel right? The tires weren't properly inflated? I've had that happen at other reputable shops - but NOT here! My car came back clean, on time, the balance was great, the tire pressure was right (I checked it) and on top of all that, the lug nuts were properly torqued (checked that, too). These folks will treat you right and do a good job for you, even if you don't have a Porche, Benz or BMW. You can trust them.