Auto Service & Repair in Cary, NC

WE ARE OPEN AND COMMITTED TO KEEPING OUR TEAM AND CUSTOMERS HEALTHY!

TO HELP WITH OUR COMMITMENT, WE ARE IMPLEMENTING THE FOLLOWING CHANGES UNTIL THE GOVERNOR DEEMS IT IS SAFE TO OPERATE NORMALLY:

• WE ARE ENCOURAGING CONTACT BY EMAIL OR PHONE WHEN POSSIBLE TO ENSURE THAT ALL CONCERNS ARE BEING ADDRESSED WITH YOUR VEHICLE.
• EVERY VEHICLE WILL BE HANDLED WEARING A FRESH PAIR OF GLOVES AND ALL SURFACES TOUCHED WILL BE COVERED AND SANITIZED PRIOR TO BEGINNING WORK AND AFTER COMPLETION. WHEEL COVERS AND SEAT COVERS ARE BEING USED ON EVERY VEHICLE.
• IN AN EFFORT TO LIMIT EXPOSURE TO CUSTOMER’S PERSONAL BELONGS, WE ASK THAT YOU PLEASE HAVE ANY REQUIRED WHEEL LOCK EASILY ACCESSIBLE (E.G. IN CUP HOLDER) FOR ANY WORK REQUIRING WHEEL REMOVAL.
• WE ARE SANITIZING THE IMW OFFICE COMMON SPACES DAILY.
• WHEN YOUR VEHICLE IS READY FOR PICK UP, PAYMENT OVER THE PHONE WITH A CREDIT CARD WILL BE THE NEW PREFERRED METHOD. INDIVIDUAL ARRANGEMENTS WILL BE MADE TO DELIVER THE KEYS BACK TO YOU.
• AS A SPECIAL THANK YOU TO THOSE WHO WORK IN EMERGENCY, FIRST RESPONDER AND MEDICAL FIELDS, WE WILL PICK UP AND DELIVERY YOUR VEHICLES TO YOU WITHIN A 10 MILE RADIUS OF THE SHOP.

Let’s stay strong and get through this rough time together – like we Americans do!