BECAUSE YOUR CAR IS YOUR SAFE EXTENSION INTO THE WORLD, IMPORT MOTOR WERKS IS OPEN!

Governor's Executive Order

Keep your car maintained and ready for grocery store trips, errands, doctor's appointments - even potential emergencies.
For more information about our commitment to your safety, click here.

5

From the on-line appointment opportunity, to notification processes, to arrival/welcoming event, I knew I had made the right choice. A previous experience was excellent, and this most recent experience was no less than expected. Explanations were informative, what was going to happen, and when to expect completion all met targets. It is a small, local business with a professional approach to satisfying customer's automotive needs - it is convenient, as opposed to having to drive to North Raleigh, and is a certified BMW service location. I will return - great job, and thanks, Bob.

5

First time customer who liked the way our service man Michael explained what was needed and a timely repair was made. Also, the price for repair was in line compared to other BMW shops.

5

IMW has been great to work with. Michael, Daniel, Tammy and Jessica are very responsive and clearly demonstrate that they care about your car as much as you do! They want you to have and deliver on an exceptional experience with their services. Without hesitation, I recommend the IMW team for all of your euro-car needs from oil change to tire installation, reconditioning classics and tuning your super car. The IMW team can do it all.

5

Always excellent service!

5

These guys did great job servicing and fixing my 550i.

5

Import Motor Werks' expertise in repairing import vehicles is par to non. The service manager Michael Doherty is hands-down one of the most knowledgeable and efficient car guys my husband and I have ever come across. He takes time to thoroughly explain recommended work that needs to be done. Pricing is exceptional. The location is convenient and the industrial chic space is very cool. This is a small business that goes to great lengths to eliminate the stress and hassle which often accompanies car problems. Highly recommend!!

5

I have had the pleasure of working with Mike and his team for about two years now and they are the most knowledgeable manager/service team I’ve met. Mike always take the time to answer any questions I may have while providing the best service recommendations for my vehicle. I’ve always received friendly and courteous service in a timely manner. I highly approve of and recommend Mike and the Import Motor Werks team🤗!

5

Waiting room has everything you need to get work done while waiting - staff is friendly, professional and transparent. What more can you ask for?

5

There is soooo very much that we want to say about this shop!!!!! When we found out about Import Auto Werks, we were very pleased!!!!! We have 3 imported cars and were most excited to meet the people of this shop!!!!! We were hoping that this would be a very long and satisfying relationship with our cars and with the people that would be servicing them!!!! AND IT WILL BE!!!!!!!!!! We have BEEN MOST HAPPY WITH,..... the communication and the explanations for the "what and why", that needed to be done!!!! There was never a "sigh", when we asked if they could go over things again, so we could be sure we understood!!!!!! And of course an email was sent so we could visibly see what would be done and the cost!!!!! These gentlemen are PROFESSIONALS in every way and we have appreciated soooo much of what they have done for us!!!!! Especially since the car belongs to our daughter who lives in Florida. That is one reason why communication was a "whittle twicky", sometimes. But because of the professionalism and the willingness to help us out, the men who worked on the car and the women at the front desk made things work!!!!! BRAVO Import Motor Werks!!!!!!!! Import Motor Werks, our family wishes to THANK YOU SOOO VERY MUCH AGAIN!!!!!! You are "TOPS" in our book!!!!!!! Mark and Tonia S.

5

The staff was very professional and helpful while e-mailing me, as well as in person. On top of that, while they were working on my car, they continuously kept me updated with any changes and were very thorough in their observations. I recommend their services.