5

Easy scheduling, Great service, excellent communictions !

5

I have owned several BMWs and have typically gone to the dealer for service. Truth be told everything happens for a reason local dealer would no longer give me a loaner car said mine was to old. I started researching repair shops in the area and Import Werks has great reviews. I was in a bind with time on repair and I gave them a try. Not only did the meet my expectations they exceeded them. From the 10 minute phone call with Daniel. To the arrangements on my schedule for a loaner car to the communication through the whole repair process these guys and professional and as good as they come. This trip was for my sons BMWX5 as a result of a failed inspection, again this time Micheal greeted we went over what they would do explained the wait as they were busy and would be in touch. No hidden fees or changing parts to find problem. The ran diagnostic test and determined it need a computer update and recommend brake flush. I was originally told it need a couple of sensors. They could have easily saw that as an opportunity to grab a few extra dollars. They did not. Only regret I have in the 10 years I have lived here is not taking them my car sooner. Great Service but most important great people that know what they are doing.

5

I was a first time customer. Very good service. They know BMW’s. Daniel was very knowledgeable and helpful in explaining the work being done. I will continue to be a customer with my BMW and other cars.

5

Always quality work at a reasonable price

5

Superb service from Michael and the teams on my 2012 Porsche Cayman S. Excellent communication. Fair price. High quality work. Highly recommended.

5

I recently had issues with my Porsche that needed to be addressed. I decided after doing my due diligence to contact and make an appointment with Import Motor Werks. They ran their diagnostics and inspected further, giving me an estimate of the work to repair the Porsche. I would highly recommend this shop. They far exceeded my expectations, including actually repairing the problem, the pricing being more than fair and providing me with an auto to drive.

5

IMW replaced my alternator. Good job! Thanks.

5

Great experience, great work, and customer service!

5

I have and will only take my BMW to Import. They are always super thorough, honest and hardworking. Highly recommend!

5

Extraordinary service. Exceptional prices. Ah-May-zin results!