5

First time using Import Werks but won’t be the last. Called on phone to discuss my problem with my car. Daniel took the time to go over it with me, never felt rushed or like I was bothering him. Arranged for a loaner car, car was diagnosed and I was made aware of issue and suggestion for repair in a timely fashion. Price was in line. Even received a first time 10% discount up to 100 dollars. Very impressed and will be taking my car back here in the future.

5

Great

5

This establishment has been great. From the moment of requesting the appointment to the service of the vehicle. I know my bmw is in great hands. Two thumbs up. I recommend them for all my vehicle needs.

5

There are so many good things to say about Import motor werks, I don't know where to begin. Extraordinary service, the quality of the labor far surpassed the dealership. Maybe even the manufacturer, who knows. My car drives like it has never driven before. Meticulous attention to detail. I'm so glad I found the best shop for my 14 year old baby bimmer.

5

Great and prompt service. Very thorough in their assessment

5

Honest and competent.

5

Warranty service on defective power steering pump was handled well.

5

Great service! I'd love to do business here again.

5

As always, I was treated great, the work was perfect, and my car is running like a top. Two parts (engine air cleaner and cabin air cleaner) didn't arrive as expected, and I was given the option of hanging around or coming back to have them installed (or wait until next time). I opted to come back the next day. I called ahead, but with no appointment, they took my car and got me taken care of very quickly.

5

I'm very happy with service I get at Import Motor Werks.