First time using Import Werks but won’t be the last. Called on phone to discuss my problem with my car. Daniel took the time to go over it with me, never felt rushed or like I was bothering him. Arranged for a loaner car, car was diagnosed and I was made aware of issue and suggestion for repair in a timely fashion. Price was in line. Even received a first time 10% discount up to 100 dollars. Very impressed and will be taking my car back here in the future.